Syslence Privacy Policy
Effective Date: March 15, 2025
Specialist Resources Global Inc. d/b/a Syslence Technologies and our affiliates and subsidiaries ("Syslence," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and otherwise process the information we collect about you.
GDPR Roles
For the purposes of the EU General Data Protection Regulation ("GDPR"), Syslence Technologies India Pvt. Ltd. ("Syslence India") acts as a Data Processor with respect to Personal Information (e.g., patients' data) that Syslence India processes on behalf of its customers through our products and services. We are not responsible for the data privacy practices of our customers, which may differ from ours. If you have any questions about our customers' data privacy practices, please contact them directly.
Syslence India is a Data Controller with respect to the Personal Information of: (1) individuals who visit, use, or interact with our websites; and (2) business contacts who represent Syslence India's current and prospective customers, vendors, and partners (collectively, "GDPR Data Subjects"). From time to time, we will supplement this Privacy Policy with additional information about our privacy practices related to a particular activity Syslence undertakes.
When We Collect Information
We may collect information about you when you:
- Visit our main website (https://syslence.com/) and other websites we own that link to this Privacy Policy (collectively, the 'Sites').
- Contact us by submitting an online form on the Sites.
- Communicate with us by email, telephone, mail, or facsimile.
- Sign up to receive email, mail, or other communications from us.
- Apply for a job at Syslence.
- Otherwise interact with Syslence where we refer you to this Privacy Policy.
What Information We Collect
We may collect the following categories of Personal Information:
Contact Information
Name, place of business, job title, postal address, email address, phone number, and other contact details you provide.
Financial Information
Credit card information, bank account details, and other payment information.
Job Application Information
Resume/CV, employment and education history, references, qualifications, and any demographic information you share.
Site Usage Information
Device data, IP address, browser type, pages visited, actions on the Sites, and data collected via cookies and similar technologies.
Legal Basis for Processing
We process personal data when we have a lawful basis:
- Consent: Where you have freely given consent. You may withdraw consent at any time.
- Contractual necessity: Where processing is necessary to perform a contract with you.
- Legal obligation: Where processing is necessary to comply with a legal obligation.
- Legitimate interests: For example, to provide and improve services, send updates, and monitor performance.
How We Use Your Information
The following are examples of how we use personal information:
- Respond to you when you contact us.
- Send messages about special offers and services.
- Send updates about services you use.
- Provide our products and services per our agreements.
- Generate internal reports and analytics.
- Evaluate candidacy for employment.
- Serve advertisements on the Sites.
- Conduct surveys and publish results.
- Ensure legal compliance and exercise rights.
- Protect users and ensure Site security.
- Enable third-party service providers.
- Investigate and prevent unlawful activities.
- Facilitate financing, sale, or merger.
How We Share the Information We Collect
- Our corporate affiliates and associates.
- Third-party service providers supporting our services.
- Third parties as requested or consented to by you.
- Companies that acquire our business or assets.
- Our employees who need access.
- Courts, legal authorities, and regulators.
- Tax and customs authorities.
- To prevent fraud or defend against attacks.
Cookies and Other Technologies
We may use cookies, tracking pixels, and similar technologies. You may adjust browser settings to stop cookies, which may impact Site functionality. See our Cookie Policy for details.
Our Policy Towards Children
Our Services are not directed to children under 16. If we learn we collected such information, please contact us for deletion.
International Data Transfers
We are primarily located in India and operate globally. Your Personal Information may be transferred internationally. By using our Sites, you acknowledge such transfers.
Security of Personal Information
We implement reasonable technical, physical, and administrative safeguards. However, no method is completely secure.
Retention of Personal Information
We retain data as long as necessary for purposes collected, compliance, and legal obligations.
Right to Opt Out of Marketing
To opt out of marketing, click the unsubscribe link or contact us. You may still receive administrative communications.
Your Rights based on Jurisdiction
For EEA Users: GDPR Data Subjects have rights to access, rectify, delete, restrict, object, portability, and complain to a supervisory authority.
UK ICO: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
For California Users: California residents may request information on how Personal Information has been shared for third-party marketing.
Do Not Track
We do not currently respond to Do Not Track signals. We will monitor developments.
Third-Party Links
The Sites may contain external links. We are not responsible for their privacy practices.
Changes to this Privacy Policy
We may modify this Privacy Policy. If material changes are made, we will notify you.
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