Syslence
SYSLENCE
Smart Tech. Quiet Impact.
Representative Work

Practical delivery scopes for European product and operations teams.

We keep client names private unless approved. These are the kinds of outcomes Syslence is structured to deliver across commerce, payments, AI, dashboards, APIs, and cloud reliability.

Payments / commerce

European e-commerce checkout stabilization

A focused sprint for checkout reliability, payment edge cases, refund flows, and PSP webhook visibility.

Stripe, Adyen, PayPal, Klarna, SEPA-ready payment thinking
Webhook retries, reconciliation views, and safer status handling
Performance fixes and release handover notes
AI integration

AI-assisted support workflow

A practical AI layer for summarizing customer requests, classifying issues, and preparing human-reviewed replies.

Knowledge-base connected assistant
Human review before external output
Escalation context and dashboard-ready history
Web app / dashboard

Custom operations portal

A secure portal for records, approvals, reporting, and team workflows that were previously handled across spreadsheets.

Role-based access and admin views
Database modeling and reporting screens
API integration with existing business systems
AWS / DevOps

Cloud and release modernization

A reliability sprint for deployment flow, observability, cloud cost visibility, and production handover.

CI/CD and rollback-ready release process
AWS services, logging, and monitoring setup
Documentation for internal engineering teams